News Blog

When we think of contaminated contents, perhaps your thoughts turn to the contents team in Texas that cleaned up everything in the home of the Ebola infected man who lived there.  But the truth is that contents managers consider virtually every job to have some level of contamination. 

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Some restoration professionals believe that homeowners would rather get new things than to restore the valuables they already have.  But like so many misconceptions in the restoration industry, this one only has a fragment of the real truth.

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In 2017, on average, a fire department responded to a fire every 24 seconds in the US…in the middle of it all, the contents pros were saving valuables for homeowners and a small fortune for the carriers!

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 Industry spokesperson Barb Jackson, CR, "…polled 45 companies in the United States and Canada …They listed their most common pack out challenges."  Some of the most pressing issues were a result of using onsite storage containers...

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After a flood, whether from a burst pipe or an invasive storm, what happens to the furniture in the insured's home can "break the bank" or amaze the insurance company's managers by producing a highly satisfactory estimate and invoice -- as a direct result of restoring, not replacing.

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Actually, there are quite a number of phrases we have heard on sites where untrained workers were brought in instead of our profesionals (phrases the pros would never use).  Here's an example, "There is still room in that box for another item."

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 According to the New York Times Magazine, workers (who were not contents pros) were helping a business administrator move his office to another part of the building...three worn, wooden boxes (along with a lot of other junk) ...tossed in the trash.  A security guard found the boxes, opened them and started selling the jewels...

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Until recently, we thought that adjusters and agents were bypassing their vendor lists to get the contents pros on their toughest jobs.

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