content emergency clean-up storage restorationEmergency Response
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Because all water losses are not equal, call St. Louis Contents first and fast — we're on call 24 hours a day, every day. When you're faced with water damage due to fire, sewers, burst pipes, or any kind of flooding, count on St. Louis Contents to respond to your emergency.

Immediate response is critical in instances of water damage. Water can penetrate surfaces and crevices easily and become trapped, creating greater damage when the structure or items begin to dry. Our professionals can immediately assess the situation, determine which materials should be inventoried and packed to be thoroughly dried and cleaned at our facility, and begin the process of drying other items or areas with efficient, portable, and professional drying equipment.

Our goal is to protect not only your belongings but also your health. We extract moisture, dehumidify your structure, and thoroughly treat affected surfaces to inhibit bacteria, mold, and mildew growth.

St. Louis Contents cleaning and reconstruction work is finished with a three-year guarantee.
 
Not all water is the same...
Water damage is typically classified into one of the following three categories:
 
Category 1: Clean Water. This refers to a source of water that does not pose substantial threat to humans. Examples include broken water supply lines, tub or sink overflows, or appliance malfunctions that involves water supply lines.
 
Category 2: Grey Water. This category refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when exposed or even consumed. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.
 
Category 3: Black Water. Water in this category contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Black water includes contaminated water sources that affect the indoor environment such as sewage, seawater, rising water from rivers or streams, ground surface water or standing water. At times, Grey Water which has not been promptly removed from a structure and or has remained stagnant may be re classified as Category 3 Water. Toilet back flows that originate from beyond the toilet trap is considered black water contamination regardless of visible content or color.
 
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